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I chose the wrong Registrant Type when registering my UK domain. Can this be changed?
If you chose Individual instead of Organisation, or vice versa it can be changed. Contact...
Can I point multiple domain names to a hosting account?
This can be achieved with a Domain Mapping. If you have a normal hosting account you can buy...
How can I add glue records to my domain?
Glue records are the records that are submitted to the individual registries around the world for...
I'd like to offer to my clients something you don't yet support. Would you consider adding support for this for me?
We are always more than happy to consider feature requests - thousands of the features that we...
I've purchased a domain but the whois shows the domain as still available?
Check to see if the registration process had been completed by viewing the shopping basket in...
Introduction to DNS
The Domain Name System, or DNS, is the means by which computers connected to the Internet get...
My domain transfer into you has failed. Why?
There are many reasons why domain transfers fail. For generic top-level domains (.com etc) they...
What does the MX record do?
An MX record sets the mail server for a given domain name, directing all email to the correct...
What is a CNAME?
A CNAME record is a DNS record which points a name to another name, instead of directly to an IP...
What restrictions are there on the domain name I can choose to register?
Domain Names have a variety of basic rules, in general domains must: - Use only letters, numbers,...
Why did my domain transfer fail?
Transfers of gTLD domains can fail for a few reasons. To understand why a domain transfer can...
Will I be advised of the renewal of my domain?
Yes, you will. We will start emailing you in respect of this 30 days before the date of renewal...
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