Knowledgebase

My domain transfer into you has failed. Why?

There are many reasons why domain transfers fail. 

For generic top-level domains (.com etc) they will fail automatically if the domain is locked, if the admin contact doesn't respond, if the domain has less than 60 days of registration left or was registered within the last 60 days. 

For .uk domains, it will fail if the IPSTAG is not set to EXTEND 

If you wish to enquire about a specific domain transfer, please raise a Customer Service ticket via the 'Contact Customer Services' section of yourcontrol panel.

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